Guideline Relating Forgot Password

Guidelines for Resetting Your Forgotten Password at SUPAHBETS

Introduction to Password Reset

At SUPAHBETS, we understand that forgetting your password can be a common occurrence. To address this, we've established a set of guidelines to facilitate a smooth and secure password reset process. Please follow these principles to ensure your account remains secure while you regain access.

1. Verification Is Key

Before attempting to reset your password, ensure that you have access to the registered email associated with your SUPAHBETS account. Password reset instructions will only be sent to this email to verify the authenticity of the request.

2. Use the Official Channels

Always initiate your password reset through the official SUPAHBETS website. Do not use any third-party sites or links that claim to offer password reset services for SUPAHBETS. This prevents the risk of phishing and other fraudulent activities.

3. Strong Password Creation

When creating a new password, it should be strong and secure. Include a mix of upper- and lower-case letters, numbers, and special characters. Avoid common words or easily guessed sequences such as "123456" or "password".

4. Timely Action

Once you receive the password reset email, act promptly. The link provided for resetting your password typically expires in a short period to enhance security. If your link expires, you will need to restart the password reset process.

5. Confidentiality

Keep your new password confidential. Do not share it with anyone, not even SUPAHBETS staff. We will never ask for your password in an email, over the phone, or on social media.

6. Multiple Attempts Limitation

If you enter an incorrect password multiple times, your account may be temporarily locked as a security measure. If this happens, follow the password reset process or contact customer support for assistance.

7. Updating Your Password Regularly

It’s good practice to change your password regularly, even if it hasn’t been forgotten or compromised. This enhances your account's security and protects your personal information.

8. Avoid Using Previous Passwords

When resetting your password, try to use a password that you have not used before on SUPAHBETS. Reusing old passwords can make your account vulnerable to unauthorized access.

9. Secure Your Account Further

Consider enabling two-factor authentication (2FA) for an added layer of security. This feature requires a second form of verification in addition to your password to access your account, such as a code sent to your phone.

10. Contact Customer Support for Assistance

If you encounter any issues during the password reset process or need further guidance, SUPAHBETS customer support is available to assist you. Contact us through the official channels provided on our website.